Privacy Policy & Terms of Service

Privacy Policy

Best Brokers, LLC respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit an inquiry, request information, or communicate with us by phone, email, or SMS.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, telephone number, email address, information about your inquiry, and any other information you submit through our website forms or communications with us.

How We Use Information

We may use information you provide to respond to inquiries, provide requested information, coordinate appointments, deliver customer support, provide service-related updates, maintain business records, improve our services, and comply with applicable legal or regulatory requirements.

SMS and Mobile Information

When you voluntarily opt in to receive SMS messages from Best Brokers, LLC, we may use your mobile number to send customer-care communications related to your inquiry, requested information, appointment coordination, customer support, and related service communications.

We may use service providers that process information on our behalf solely to help us operate our website, communications systems, customer service tools, or other business functions. Those providers are permitted to use the information only as necessary to provide services to Best Brokers, LLC and are not authorized to use your SMS consent or mobile information for their own marketing purposes.

Cookies and Website Data

Our website may use cookies or similar technologies to support site functionality, understand website usage, and improve the visitor experience. Your browser may allow you to control or disable cookies.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, maintain records, resolve disputes, or satisfy legal obligations.

Your Choices

You may request that we update or correct information we maintain about you by contacting us. You may opt out of SMS messages at any time by replying STOP. For assistance with SMS messaging, reply HELP or contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Terms of Service & SMS Terms

These Terms of Service govern use of the Best Brokers, LLC website and our customer-care SMS messaging program. By using our website, you agree to these terms. SMS participation is optional and subject to the additional terms below.

Best Brokers, LLC Customer Care SMS Program

Customers and prospective customers may choose to receive SMS messages from Best Brokers, LLC related to an inquiry they submit through our website. Messages may include requested information, responses to questions, appointment coordination, customer support, service-related updates, and follow-up regarding an existing request.

How to Opt In

Users may opt in by completing a Best Brokers, LLC website form and voluntarily selecting the separate, unchecked SMS consent checkbox. SMS consent is optional and is not a condition of purchase, service, or submitting an inquiry.

Message Frequency and Charges

Message frequency varies based on your inquiry and interactions with Best Brokers, LLC. Message and data rates may apply according to your mobile carrier and service plan.

Opt Out

Reply STOP to any SMS message to opt out. After opting out, you may receive a final confirmation message. You will no longer receive SMS messages from the applicable messaging program unless you opt in again.

Help

Reply HELP for assistance, or contact Best Brokers, LLC using the contact information listed below.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and network provider.

Age Restriction (18+)

You must be 18 years of age or older to participate in the Best Brokers, LLC SMS messaging program. This SMS program is intended only for individuals who are 18 years old or older.

Eligibility and Acceptable Use

You must provide accurate information when using our website or requesting services. You may not use the website or messaging services for unlawful, abusive, fraudulent, or disruptive purposes.

Changes to These Terms

Best Brokers, LLC may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated website terms. Any required SMS consent will be obtained in accordance with applicable messaging requirements.